Social Security Benefits: Disability
The question
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the processing times for disability benefit (a) applications, (b) reviews and (c) mandatory reconsideration requests.
Answered by Sir Stephen Timms
Managing customer journey times for PIP claimants is a priority for the department and we are working constantly to improve our service.
Our aim is to make an award decision, including on an award review decision, as quickly as possible, taking into account the need to review all the available evidence, including that from the claimant, and ensuring that the decision is robust.
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