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Civil Servants: Workplace Pensions

Asked by James McMurdockIndependentCabinet OfficeTabled Answered 2 January 2026UIN 81177

The question

To ask the Minister for the Cabinet Office, with reference to paragraph 3.16 of the report by the National Audit Office entitled Investigation into the administration of the Civil Service Pension Scheme, published on 16 June 2025, HC 951, by when he expects fixed (a) innovation and (b) digitalisation milestones to be provided.

Answered by Anna Turley

The government expects fixed (a) innovation and (b) digitalisation targets to be provided when Capita submits its continuous improvement strategy and, for each contract year, an annual continuous improvement plan, once the services have gone live (post December 2025).

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