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Tickets: Touting

Asked by Mr Andrew SnowdenConservativeDepartment for Business and TradeTabled Answered 21 October 2025UIN 81456

The question

To ask the Secretary of State for Business and Trade, what discussions his Department has had with the Competition and Markets Authority on the provision of consumer information to users of (a) Ticketmaster and (b) similar ticket platforms.

Answered by Kate Dearden

The Competition and Markets Authority (CMA) is the UK’s independent competition authority and is independent of government. The department holds regular discussions with the CMA on consumer issues, including as part of its consultation on ticket resale and call for evidence on pricing practices for live events.

The CMA is subject to statutory rules around the disclosure of information about individual companies. Following the conclusion of the investigation and public announcement, the department has discussed the outcome and undertakings secured from Ticketmaster with the CMA. Further information about this case is published on the CMA’s website.

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