NHS: Harassment
The question
To ask the Secretary of State for Health and Social Care, what steps he is taking to protect NHS (a) staff and (b) volunteers from (i) verbal abuse, (ii) threats, (iii) unauthorised sharing of personal information and (iv) other forms of abuse; whether he plans to extend zero tolerance policies to cover digital harassment; and what steps his Department is taking to provide (A) guidance and (B) support to NHS providers for affected (1) staff and (2) volunteers.
Answered by Karin Smyth
Everyone working or volunteering in the National Health Service has a fundamental right to be safe and work in an environment free from all forms of harassment, bullying and violence, including digital harassment.
Individual employers are responsible for the health and safety of their staff and volunteers and put in place many measures to do this including appropriate security, training, and emotional support for those affected by violence. Additionally, NHS England have developed an NHS Civility and Respect programme which provides national guidance, training and resources to help organisations build positive workplace cultures, tackle bullying and harassment, and ensure staff and volunteers feel safe and supported in all work environments.
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