Horizon IT System: Compensation
The question
To ask the Secretary of State for Business and Trade, with reference to the Written Ministerial Statement of 13 October 2025 entitled Volume 1 of the Post Office Horizon IT Inquiry report: Government response to recommendations, HCWS937, whether his Department plans to publish anonymised (a) case studies and (b) data to demonstrate how full and fair redress is being interpreted in practice.
Answered by Blair McDougall
The Department currently has no plans to publish anonymised case studies but may explore this in future. We do, however, publish monthly updates on redress delivery, which provide detailed insights into the number of claims received, offers made, and settlements completed.
As highlighted in the statement on full and fair redress, published on the 9 October, fairness is assessed on a case-by-case basis, with a range of factors considered in the round and judged on their own merits. At the same time, the redress schemes aim for broad consistency in awards where claimants have experienced similar harm.
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