VerbatimParliament, as it happens

Horizon IT System: Compensation

Asked by Dame Harriett BaldwinConservativeDepartment for Business and TradeTabled Answered 20 October 2025UIN 81846

The question

To ask the Secretary of State for Business and Trade, with reference to Volume 1 of the Post Office Horizon IT Inquiry report: Government response to recommendations, HCWS937, what steps he has taken to (a) assess and (b) compensate for non-financial losses including (i) psychological trauma and (ii) reputational damage.

Answered by Blair McDougall

Redress is available for both financial and non-financial losses. Across the compensation schemes, cases are assessed individually on their facts and in accordance with established legal principles. The losses compensated may include impacts on mental or physical health, as well as reputational damage.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim