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Housing: Insulation

Asked by Ayoub KhanIndependentDepartment for Energy Security and Net ZeroTabled Answered 20 October 2025UIN 82622

The question

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to (a) monitor, (b) deter and (c) eliminate fraud among retrofit businesses carrying out works under the Energy Company Obligation and Great British Insulation Scheme.

Answered by Martin McCluskey

Measuring fraud and non-compliance is critical to managing the risks they pose. We are taking on board the ten lessons identified by the NAO and embedding these into our future consumer protection system. We will ensure fraud measurement is part of our future quality assurance regime.

For existing schemes, we currently work with Ofgem, TrustMark and energy suppliers to detect, prevent and deter fraud. When Ofgem is notified of suspected fraud, they will engage with suppliers to ensure robust investigation. Ofgem also engages with Action Fraud and the Serious Fraud Office.

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