Jobcentres: English Language
The question
To ask the Secretary of State for Work and Pensions, whether his Department requires (a) Jobcentre staff and (b) benefits advisers to demonstrate English language proficiency as a condition of employment.
Answered by Andrew Western
DWP complies with the requirement of the Immigration Act 2016 in requiring all of its employees in public-facing roles to speak English fluently, as outlined in the Government’s code of practice at www.gov.uk/government/publications/english-language-requirement-for-public-sector-workers-code-of-practice. This includes jobcentre staff and benefits advisers.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →