VerbatimParliament, as it happens

Local Government: English Language

Asked by Rupert LoweRestore BritainMinistry of Housing, Communities and Local GovernmentTabled Answered 22 October 2025UIN 82836

The question

To ask the Secretary of State for Housing, Communities and Local Government, if his Department will take steps to require local authorities to ensure staff in customer-facing roles are fluent in English.

Answered by Alison McGovern

Local authorities are independent employers responsible for the management of their own workforces and compliance with all relevant employment legislation. They are expected to organise their workforce so that it is best placed to meet the needs of their residents.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim