VerbatimParliament, as it happens

Department for Transport: Internet

Asked by Sir John HayesConservativeDepartment for TransportTabled Answered 24 October 2025UIN 83728

The question

To ask the Secretary of State for Transport, what measures her Department has in place to run critical services in the event of a major internet outage.

Answered by Simon Lightwood

The Department has a range of alternative means of communication, including telephony, and manual processes to facilitate business critical work and maintain operational continuity in the event of loss of internet connection over cellular and/or fixed line networks. The citizen and business facing services provided by our executive agencies are available via telephone, mail or via the Post Office.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim