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Ministry of Housing, Communities and Local Government: Internet

Asked by Sir John HayesConservativeMinistry of Housing, Communities and Local GovernmentTabled Answered 28 October 2025UIN 83737

The question

To ask the Secretary of State for Housing, Communities and Local Government, what measures his Department has in place to run critical services in the event of a major internet outage.

Answered by Samantha Dixon

Providing critical services in the event of a major internet outage requires that the department has suitable technology solutions in place, that services are well designed and governed, recovery requirements are assessed and they are aligned with business continuity plans.

The department has tested plans in place to keep the department functioning in response to the most serious risks facing the UK, including those that could come about as a result of a significant loss of power, like a major internet outage. As part of wider resilience planning in government, MHCLG works with local partners on resilient communication methods which support contact in the event of a power or internet outage.

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