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Railways: Tickets

Asked by Mr Richard HoldenConservativeDepartment for TransportTabled Answered 31 October 2025UIN 84699

The question

To ask the Secretary of State for Transport, pursuant to the Answer of 20 October 2025 to Question 78714 on Railways: Tickets, what assessment her Department has made of the adequacy of the number of participants in the Digital Pay As You Go trials in evaluating the success of that scheme.

Answered by Keir Mather

We want to ensure the evaluation of the trials is as robust as possible, while remaining proportionate to the scale of the scheme. The 1,000 participants per trial will allow the Department to gain valuable insights into how passengers engage with this technology, their perception of it, how it is working, and what improvements could be considered in future. We are confident the limited trial approach will allow us to effectively evaluate this.

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