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Warm Homes Plan

Asked by Catherine McKinnellLabourDepartment for Energy Security and Net ZeroTabled Answered 31 October 2025UIN 84619

The question

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to review (a) regulations and (b) consumer protections through the Warm Homes Plan.

Answered by Katie White

This government is committed to protecting consumers undertaking home retrofit work, as well as improving the overall consumer journey. We are leading reform of a system which is clearly not fit for purpose. This reform will involve rapidly changing the landscape of regulation and consumer protections, spanning from how installers working in people’s homes are certified and monitored, to where homeowners turn to for rapid action and enforcement if things go wrong. This work is already underway, but we will set out plans for root and branch reform as part of the Warm Homes Plan, which will be published soon.

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