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Railways: Standards

Asked by Mr Richard HoldenConservativeDepartment for TransportTabled Answered 4 November 2025UIN 85344

The question

To ask the Secretary of State for Transport, what steps she is taking to help ensure that passenger (a) fare data and (b) service performance from operators outside the Office of Rail and Road’s are independently verified.

Answered by Keir Mather

The Office of Rail and Road (ORR) is the official source of most rail fare data and service performance statistics. ORR does not publish statistics in respect of light rail/tramways, heritage railways, London Underground and Eurostar (although ORR receives some performance data from Eurostar as part of its regulation of London St. Pancras Highspeed and these are published in ORR’s Annual Report).

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