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Capita: Data Protection

Asked by Suella BravermanReform UKCabinet OfficeTabled Answered 4 November 2025UIN 85220

The question

To ask the Minister for the Cabinet Office, what steps he has taken to ensure transparency regarding the nature of the data compromised with the people affected by the Capita data breach.

Answered by Anna Turley

Capita contacted all impacted members to inform them of the potential loss of data. Capita provided all impacted members with clear communications and also a subscription to Experian Plus that allowed members to monitor their online records for any signs of potential issues.

Capita also initiated an independent full review of their systems to review security and to identify any further potential data exfiltration. Capita cooperated fully with investigations into the breach with the Information Commissioner's Office and with Cabinet office in assessing any potential risks to the membership of the scheme.

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