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Water Charges: Social Tariffs

Asked by Afzal KhanLabourDepartment for Environment, Food and Rural AffairsTabled Answered 3 November 2025UIN 85301

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, whether her Department is considering proposals to introduce a national social tariff on water bills.

Answered by Emma Hardy

The Independent Water Commission made a recommendation to consult on a National Social Tariff which Government is taking into consideration and will provide a response to later this year in a White Paper.

The Government is working with industry to keep current support schemes under review to ensure that vulnerable customers across the country are supported and expects water companies to ensure support is available for vulnerable customers who are struggling to pay their bills. Companies have therefore more than doubled the number of customers that will receive help with their bills through existing social tariffs – from 4% to 9%.

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