London, Tilbury and Southend Line: Fares
The question
To ask the Secretary of State for Transport, if she will make an assessment of the potential impact of the withdrawal of discounts for off-peak travel on (a) passenger numbers on and (b) the commercial viability of the C2C line.
Answered by Keir Mather
There are no plans to remove off-peak tickets on c2c services. The whole of the c2c network is part of the Pay As You Go (PAYG) network in the South East. So, peak and off-peak timings are now aligned with Transport for London (TfL). While PAYG with contactless does not currently include the ability to link railcards to contactless bankcard, I would like to assure you that we are working with TfL on the functionality to use Railcard discounts on PAYG with contactless. In the meantime, passengers will continue to be able to use Railcard discounts on the equivalent barcode, smartcard, and magstripe tickets.
From 1 October 2025, the Online Advance was removed and replaced with 1/3 Off Saver only available Fridays to Sundays. The changes made were designed to realign the offer with the target leisure travel market by limiting eligible journeys Fridays to Sundays, avoiding revenue abstraction from commuters and to reduce the available discount to a point that is more standard within the industry (for example, for Railcards and Groupsave) to simplify the messaging.
These changes are not expected to impact passenger numbers or the commercial viability of the c2c line.
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