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NHS: Complaints

Asked by Rupert LoweRestore BritainDepartment of Health and Social CareTabled Answered 20 November 2025UIN 86904

The question

To ask the Secretary of State for Health and Social Care, how many complaints the NHS has received on language issues in each of the last five years.

Answered by Dr Zubir Ahmed

Data on written complaints in the National Health Service is published annually and is available at the following link:

https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs

The data collection is a count of written complaints made by, or on behalf of, patients. It does not include a category specifically on complaints involving language issues.

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