NHS: Staff
The question
To ask the Secretary of State for Health and Social Care, how many complaints there have been relating to NHS staff in each of the last ten years.
Answered by Karin Smyth
Data on complaints made by, or on behalf of, patients about National Health Services provided by NHS trusts, general practices, and/or dental practices is collected and published annually. It is available at the following link:
The data includes categorisation into broad ‘subject of complaint’ areas, a range of which may involve complaints including elements relating to members of NHS staff.
Independent bodies regulating health and care professionals across the United Kingdom, such as the Nursing and Midwifery Council, the General Medical Council, or the Health and Care Professions Council, also publish data relating to the fitness to practice investigations they undertake. These will cover professionals who are registered, not all of whom will be working in the NHS in England. These can be accessed via the relevant body’s website.
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