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Access to Work Programme: Training

Asked by Mary GlindonLabourDepartment for Work and PensionsTabled Answered 5 November 2025UIN 87024

The question

To ask the Secretary of State for Work and Pensions, what training on employment law do Access to Work case managers receive in order to determine whether a requested adjustment is reasonable.

Answered by Sir Stephen Timms

Access to Work case managers do not receive training in employment law. Instead, they are trained to apply the Principles of Access to Work, which are designed to ensure that support provided:

  • Goes above and beyond what is considered a reasonable adjustment under the Equality Act 2010; and
  • Complements but does not replace or subsidise an employer’s legal duty to make reasonable adjustments.

Access to Work support is therefore not intended to determine legal obligations, but to provide additional assistance where appropriate, once an employer’s responsibilities have been met.

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