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Digital Technology: Disadvantaged

Asked by Joe MorrisLabourDepartment for Science, Innovation and TechnologyTabled Answered 11 November 2025UIN 87494

The question

To ask the Secretary of State for Science, Innovation and Technology, what steps she is taking to help tackle digital exclusion in (a) Hexham constituency, (b) Northumberland, (c) Newcastle, (d) the North East and (e) England.

Answered by Kanishka Narayan

We know that digital exclusion is a complex issue and the evidence base is significant but fragmented. Ofcom data from 2025 reports that 5% of households in the UK do not have access to the internet and that, in the North East of England, 10% of households do not have access to the internet. That is why we launched the Digital Inclusion Action Plan in February, which sets out our immediate actions to boost digital inclusion across the UK, including the North East of England.

Alongside our actions to widen access to devices, drive digital upskilling, break down barriers to participation and get support to people in their own communities, we are also developing robust headline indicators to monitor progress and inform future digital inclusion interventions.

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