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Advisory Services: Apprentices and Training

Asked by Helen MaguireLiberal DemocratDepartment for Work and PensionsTabled Answered 27 November 2025UIN 88155

The question

To ask the Secretary of State for Work and Pensions, what plans his Department has to support the development of (a) accredited training routes and (b) apprenticeships for advice and information roles.

Answered by Andrew Western

At present nine awarding organisations offer 18 different knowledge only qualifications at levels 2 to 5 in information, advice and guidance (IAG) and careers advice. They are listed on Ofqual’s register of regulated qualifications: Find a regulated qualification - GOV.UK

Regarding apprenticeships, there are four apprenticeship standards relating to information and advice roles, including Level 3 Learning and Development Practitioner and Level 4 Employability Practitioner.

Where there is a genuine occupational gap not met by an existing apprenticeship standard and there will be sufficient demand for apprentices, employers are able to work with Skills England to develop an apprenticeship standard which meets their need.

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