Bank Services: Post Offices
The question
To ask the Chancellor of the Exchequer, if she will take steps to ensure that (a) charities, (b) churches, (c) voluntary organisations and (d) community groups are able to deposit cash into bank accounts via the Post Office without the need for (i) trustees and (ii) volunteers to hold debit cards on the organisation's account.
Answered by Lucy Rigby
The Government recognises the importance of cash, understanding that it continues to be used by millions of people across the UK, including charities, churches, voluntary organisations and community groups to support communities across the UK, and is committed to protecting access to cash for individuals and businesses
The Post Office plays a key role in supporting access to banking services. Under the Banking Framework, a commercial agreement between the Post Office and 30 banking firms, personal and business customers can withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.
The FCA has previously worked with the Post Office, banks, and the National Economic Crime Center to improve controls on cash deposits at the Post Office, in order to minimise financial crime risks. The FCA set out its expectations for transaction verification when making cash deposits, including use of cards, whilst seeking to limit the unintended consequences and ensuring additional measures did not disproportionately impact legitimate customers. This is a matter for the FCA as an independent regulator.
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