Armed Forces: Housing
The question
To ask the Secretary of State for Defence, what steps his Department is taking to ensure that housing maintenance providers deliver an (a) effective and (b) reliable service for Armed Forces personnel in Surrey Heath constituency.
Answered by Luke Pollard
As at 12 November 2025, 99% of Service Family Accommodation (SFA) properties serving the Surrey Heath constituency meet or exceed the Decent Homes Standard (DHS). Maintenance standards for SFA follow provisions outlined in JSP 464, the DHS and the Housing Health and Rating Safety System, with contractual performance measures ensuring statutory safety checks and maintenance are completed effectively.
The Ministry of Defence ensures effective and reliable housing maintenance services for Armed Forces personnel through close monitoring of Industry Partners using Key Performance Indicators, regular reviews, audits and customer feedback.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →