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Railways: Tickets

Asked by Jerome MayhewConservativeDepartment for TransportTabled Answered 17 November 2025UIN 89596

The question

To ask the Secretary of State for Transport, whether Great British Railways will be required to ensure interoperability between its ticketing systems and those operated by (a) devolved and (b) regional authorities.

Answered by Keir Mather

Once GBR is established, it will deliver a high-quality website and app to customers, gradually replacing the 14 different DfT train operator websites that currently retail tickets. GBR will compete on a fair and open basis with independent retailers — as well as with open access operators and devolved operators, who will also be able to retail to passengers, just as they do today. The government looks forward to working with all stakeholders on the delivery of its reforms.

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