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Veterans: Identity Cards

Asked by Ben MaguireLiberal DemocratDepartment for Science, Innovation and TechnologyTabled Answered 19 November 2025UIN 89883

The question

To ask the Secretary of State for Science, Innovation and Technology, whether her Department will assess the potential merits of allowing non-digital verification routes for veterans who do not wish to use GOV.UK One Login in order to obtain a digital Veteran Card.

Answered by Ian Murray

Individuals must prove their identity through GOV.UK One Login if they would like a digital Veteran Card. They can do this by verifying their identity via the GOV.UK One Login app, web, or at the Post Office. There are currently no plans to introduce a fully non-digital verification route for obtaining a digital Veteran Card because this is designed to be a digital service. For those who do not wish to use or are unable to verify their identity with GOV.UK One Login, it remains possible to apply for a physical Veteran Card by completing a paper application form and submitting it by post.

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