Electronic Government: Proof of Identity
The question
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 29 October 2025 to Question 83709 on Electronic Government: Proof of Identity, what oversight her Department has of third-party data providers used for identity verification under the Gov.uk One Login; and what mechanisms are in place to audit (a) error rates and (b) mismatched records resulting in people having to pay private verification providers.
Answered by Ian Murray
As part of the identity verification process, GOV.UK One Login engages specialist third party service providers. All third party relationships are controlled via commercial arrangements set out in contracts with GOV.UK One Login.
GOV.UK One Login does not have access to any personal information users have shared with third party service providers. If an individual would like to ask for any information that may be processed by our third party service providers, they will need to contact them directly.
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