Social Security Benefits: Disability
The question
To ask the Secretary of State for Work and Pensions, what steps she is taking to reduce the time taken by her Department to make decisions relating to disability benefits.
Answered by Sir Stephen Timms
To reduce decision times for disability benefits, we have deployed additional staff and we continue to prioritise urgent cases while monitoring demand and addressing backlogs where necessary. These actions have led to faster processing of new claims, with clearance times for Disability Living Allowance (DLA) for children reducing significantly. We have also increased staffing in Access to Work (AtW) and we are prioritising urgent applications. This is alongside reviewing our policy framework to explore opportunities to further reduce processing times for AtW applications. We are also allocating additional resource to disputes activity to improve processing times for Mandatory Reconsiderations and Appeals across PIP and DLA.
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