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NHS: Staff

Asked by Sarah GibsonLiberal DemocratDepartment of Health and Social CareTabled Answered 24 November 2025UIN 91254

The question

To ask the Secretary of State for Health and Social Care, whether training on the NHS Accessible Information Standard will be included in the competency framework setting out all nationally mandated training subjects, in the context of NHS’s England’s ongoing review of mandatory training for NHS staff.

Answered by Karin Smyth

NHS England is currently considering the inclusion of the Accessible Information Standard in the Competency Framework as part of their review of mandatory and statutory training for National Health Service staff.

In the meantime, NHS England is working to support implementation of the Accessible Information Standard with awareness raising, communication and engagement, and a review of the current e-learning modules on the Accessible Information Standard. The intention is to ensure that staff and organisations in the NHS are aware of the Accessible Information Standard and the importance of meeting the information and communication needs of disabled people using services.

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