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Water Charges: Arrears

Asked by Jim McMahonLabour (Co-op)Department for Environment, Food and Rural AffairsTabled Answered 24 November 2025UIN 91126

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, what is the total consumer debt outstanding for each water company in England and Wales for each year from 2015 to date.

Answered by Emma Hardy

Ofwat is the economic regulator for the water sector in England and Wales.

In January 2025, Ofwat published a report analysing consumer debt that outlines key statistics on debt for household customers in England and Wales (please see page 49 for a summary of each water company). This information was not collected before 2023.

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