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Railways: Tickets

Asked by Mr Richard HoldenConservativeDepartment for TransportTabled Answered 20 November 2025UIN 91454

The question

To ask the Secretary of State for Transport, pursuant to the Answers of 20 October 2025 to Question 78714 and of 30 October 2025 to Question 84271 on Railways: Tickets, whether the Department considers current participation levels in the Digital Pay As You Go trials in (a) Yorkshire and (b) the East Midlands to be sufficient to draw conclusions about the scheme’s effectiveness.

Answered by Keir Mather

The Digital Pay As You Go trials are an opportunity for passengers to test cutting-edge technology and benefit from simpler, more flexible tickets. We have had good engagement from passengers, with 2,214 participants signed up across the three live trials.

The Department and delivery partners are pushing for as close to 1000 participants per trial as possible. We are working with Ipsos, an independent research agency, to effectively evaluate passenger views and participation rates of all trials. The findings from this evaluation will underpin Ministerial decisions on the next steps for any future schemes.

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