Prisoners' Release: Victims

The HMPPS Victim Contact Scheme is a service for the victims of offenders who are convicted of a specified violent, sexual or terrorism offence and are sentenced to twelve months or more imprisonment. Victims who decide to receive the service are allocated a Victim Liaison Officer who will keep the victim updated on key stages throughout the sentence, including if the offender is released from prison in error and when the offender is returned to custody.

Whilst the Victim Contact Scheme is not a support service, Victim Liaison Officers are responsible for directing and referring victims to sources of additional support where this is appropriate, including national and location victim support services. Under the Victims’ Code, all victims are entitled to be given information about and be referred to victim support services by the police to help them cope and recover from the impact of a crime.

Through the Victims and Courts Bill, we will be updating the legislative framework that establishes the Victim Contact Scheme to bring victims currently served by different post-conviction communication schemes into the Victim Contact Scheme and provide a new route for other victims to request information via a dedicated helpline.