O2: Contracts
The question
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 13 November 2025 to Question 87855, whether her Department has had discussions with Ofcom on price transparency in contracts provided by O2.
Answered by Kanishka Narayan
Further to my answer of 13 November 2025, and following my letter to Ofcom’s CEO of 31st October, the Department for Science, Innovation and Technology is continuing to engage with Ofcom on pricing transparency.
Ofcom publicly shared disappointment with O2’s decision, which went against the spirit of the January 2025 changes. Ofcom also reminded telecom companies of their regulatory responsibilities to maintain fair pricing and transparency. The Secretary of State has asked Ofcom what more can be done to go further, faster to ensure that people are getting a fair deal.
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