Insurance
The question
To ask the Chancellor of the Exchequer, whether she plans to update (a) the Consumer Insurance (Disclosure and Representations) Act 2012 and (b) the Insurance Act 2015 to strengthen statutory consumer protections in the insurance market.
Answered by Lucy Rigby
On 23 September 2025 Which? made a supercomplaint to the Financial Conduct Authority (FCA) that makes recommendations on relevant matters, including that the FCA and Government should review consumer protection legislation in insurance. The FCA and the Government are considering the issues raised. The FCA will respond to the supercomplaint in due course.
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