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Railways: Compensation

Asked by Jim McMahonLabour (Co-op)Department for TransportTabled Answered 1 December 2025UIN 93413

The question

To ask the Secretary of State for Transport, how much did train operators pay passengers in compensation for delayed journeys for each year from 2015 to date.

Answered by Keir Mather

The Government produces annual figures relating to the amount of compensation that is paid out by train operating companies.

The data between 2020 and 2024 can be found here:

https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation.

The data between 2015 and 2020 can be found here:

https://webarchive.nationalarchives.gov.uk/ukgwa/20210904023528/https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation.

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