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Medical Records: Hearing Impairment

Asked by Sir Mark HendrickLabour (Co-op)Department of Health and Social CareTabled Answered 2 December 2025UIN 93658

The question

To ask the Secretary of State for Health and Social Care, what plans are in place to ensure that the medical records of deaf and hearing-impaired patients are appropriately marked prior to the introduction of the Single Patient Record in 2028.

Answered by Dr Zubir Ahmed

The Reasonable Adjustment flag is part of the NHS Spine, and professionals and their administrative staff can work with an individual to create the flag using the National Care Records Service, to ensure that an individual’s needs for reasonable adjustments are recorded and shared, to ensure appropriate support by health and care services. Work is continuing to allow direct integration of the flag with clinical systems, using the Patient Flags Application Programming Interface.

The Single Patient Record (SPR) programme is at an early stage of development. Inclusivity and ease of access is central to the vision for the design of the SPR, and the record of people’s reasonable adjustments, and their needs, will be part of the information made available to staff.

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