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Access to Work Programme

Asked by Louise HaighLabourDepartment for Work and PensionsTabled Answered 2 December 2025UIN 93761

The question

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure Access to Work applications are processed within a reasonable timeframe.

Answered by Sir Stephen Timms

We are committed to reducing waiting times for Access to Work. We have increased the number of staff processing Access to Work claims by 27% and applications from customers who are about to start a job or who are renewing are prioritised.

The Green Paper launched a consultation which has now concluded. We are considering responses to the consultation and will set out our plans in due course.

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