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Access to Work Programme: Appeals

Asked by Louise HaighLabourDepartment for Work and PensionsTabled Answered 2 December 2025UIN 93766

The question

To ask the Secretary of State for Work and Pensions, how many Access to Work decisions are overturned following mandatory reconsideration or appeal.

Answered by Sir Stephen Timms

If an individual is unhappy with the outcome of their Access to Work assessment they can request that their award be reviewed by a different Access to Work case manager. This is an internal process, known as a reconsideration.

In 2024/25, the Department received 1,378 AtW reconsideration requests. Of these, 953 had a decision recorded, and 188 resulted in the original decision being partially or fully overturned.

Please note that the data supplied is derived from unpublished management information, which was collected for internal Departmental use only, and have not been quality assured to National Statistics or Official Statistics publication standard.

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