Access to Work Programme

Customers with an existing Access to Work (AtW) grant must make a new application if they have a new job. This is because the support needed in the new job must be assessed, along with contacting the new employer, who has responsibilities for providing reasonable adjustments. The employer must also understand their role in approving the customer's claims for support used from their AtW grant and and purchasing any equipment a customer cannot transfer from their previous job.

Applications from customers starting a new job are prioritised for allocation to a Case Manager – the customer needs to submit their application before they start their new job – they can apply up to 12 weeks before the start date of the new job.

Customers can use a Health Adjustment Passport to help inform their new employer of the support they have had in past jobs, such as reasonable adjustments they have had and support funded by AtW. A customer can share the passport with the AtW Case Manager allocated to their case and where appropriate this would negate the need for a new workplace assessment.

In the Pathways to Work Green Paper, we consulted on the future of AtW and how to improve the scheme so that it helps more disabled people in work. We are reviewing all aspects of AtW as we develop plans for reform following the conclusion of the consultation.