VerbatimParliament, as it happens

Office of Rail and Road: Retail Trade

Asked by Olly GloverLiberal DemocratDepartment for TransportTabled Answered 2 December 2025UIN 94986

The question

To ask the Secretary of State for Transport, whether Great British Railways Retail will be required to comply with the statutory Code of Practice on retail market conduct managed by the Office of Rail and Road.

Answered by Keir Mather

The retail industry code of practice announced in the Government's response to the Railways Bill consultation will incorporate clear requirements for how Great British Railways (GBR) should interact with all market participants. The code of practice will be owned and managed by the Office of Rail and Road (ORR). GBR’s licence will require it to comply, with the ORR able to demand corrective action if it considers that GBR has not done so.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim