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Access to Work Programme

Asked by Mr Peter BedfordConservativeDepartment for Work and PensionsTabled Answered 4 December 2025UIN 95153

The question

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce waiting times for Access to Work applications; and if he will make an assessment of the potential impact of the time taken for those applications on applicants whose ability to work is dependent on timely support, such as community-based NHS staff.

Answered by Sir Stephen Timms

We recognise the importance of clearing the backlog, which is why last year we increased the number of staff working in this area by 27% and we have continued to streamline delivery practices. To protect employment opportunities, case managers prioritise Access to Work applications where the customer is due to start a job within four weeks, or cases that are up for renewal.

In the Pathways to Work Green Paper, we consulted on the future of Access to Work and how to improve the scheme so that it helps more disabled people in work. We are considering all aspects of the scheme as we develop plans for reform following the conclusion of the consultation.

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