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Retail Trade: Abuse and Crimes of Violence

Asked by Matt VickersConservativeHome OfficeTabled Answered 9 December 2025UIN 96415

The question

To ask the Secretary of State for the Home Department, what discussions the Department has had with the police on improving protection for retail workers experiencing abuse or violence.

Answered by Sarah Jones

The Home Office has regular discussions with the police and other partners on protecting retail workers and tackling shop theft.

The Home Office and Department for Business and Trade recently held a joint meeting of the Retail Crime Forum and Retail Sector Council, attended by representatives from policing and the retail sector, which included discussion on the ‘Tackling Retail Crime Together Strategy’. The strategy was jointly developed by the police and industry and aims to provide a collaborative and evidence-based approach to preventing retail crime, including abuse and violence against retail workers.

Through the Crime and Policing Bill, we are bringing in a new offence of assaulting a retail worker to protect the hardworking and dedicated staff that work in stores. We are also removing the legislation which makes shop theft of and below £200 a summary-only offence, sending a clear message that any level of shop theft is illegal and will be taken seriously.

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