Railways: Standards

The Office of Rail and Road (ORR) publish statistics on punctuality and reliability of trains operating on the mainline network on a periodic basis on their data portal: https://dataportal.orr.gov.uk/.

Cancellations

Information on train cancellations in Great Britain by operator is available in Table 3128: Pre-cancellations and adjusted cancellations score by operator, Great Britain (periodic data): https://dataportal.orr.gov.uk/statistics/performance/p-coded-cancellations/

The table shows

• Number of trains planned – confirmed between the operator and Network Rail at 22:00 on the previous evening.
• Number of part-cancelled trains – trains that ran at least half, but not all, of its planned journeys length or if it completed its whole journey length but failed to stop at one or more of its planned stations.
• Number of fully cancelled trains – trains that failed to run at least half of their planned journey length (including those that did not run at all).

Delays

Information on train punctuality in Great Britain by operator is available in Table 3138: Train punctuality at recorded station stops by operator (periodic): https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/table-3138-train-punctuality-at-recorded-station-stops-by-operator-periodic/

A recorded station stop refers to any location that has both a scheduled date and time in the Great Britain timetable and an actual recorded arrival date and time.

The table shows:

• The proportion of trains arriving at recorded station stops within 59 seconds of their scheduled arrival time.
• Trains arriving within 3, 5, 10, 15, 20, and 30 minutes of schedule.
• The proportion of services arriving more than 15, 20, and 30 minutes late.