Jobcentres: Artificial Intelligence
The question
To ask the Secretary of State for Work and Pensions, what plans his Department has to use AI-powered job-matching tools developed by the private sector to run the new digital service behind the new Jobs and Careers Service.
Answered by Dame Diana Johnson
The Department for Work and Pensions is committed to reforming the Jobs and Careers Service to better support jobseekers and employers. The Department continues to monitor market innovations and will leverage the right technology, including AI, to deliver improved outcomes for citizens. Use of AI would be subject to rigorous assessment, procurement in line with government regulations, and alignment with the Department’s responsible AI framework.
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