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Artificial Intelligence

Asked by Dame Chi OnwurahLabourDepartment for Science, Innovation and TechnologyTabled Answered 8 December 2025UIN 96656

The question

To ask the Secretary of State for Science, Innovation and Technology, what information her Department holds on the proportion of chatbots deployed in the UK that use search-based functionality as part of their responses; and what assessment she has made of the whether AI chatbot users in the UK are adequately protected from harmful content.

Answered by Kanishka Narayan

Generative AI services, including chatbots, that allow users to share content with one another or that search live websites to provide search results are regulated under the Online Safety Act and must protect users from illegal content and children from harmful and age-inappropriate content.

The Secretary of State confirmed in Parliament this week that the government is considering how AI chatbots interact with the Act and also urged Ofcom to use its existing powers to ensure that AI chatbots are safe for children.

Where evidence demonstrates that further action is necessary to protect children and the wider public, we will not hesitate to act.

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