Railways: Compensation
The question
To ask the Secretary of State for Transport, how many compensation claims were submitted for train operating companies for which her Department is the operator of last resort in (a) November 2025 and (b) each month since July 2024.
Answered by Keir Mather
The Office of Rail and Road (ORR) publish quarterly statistics on the volume of compensation claims submitted and closed by train operating companies. Table 4410 (https://dataportal.orr.gov.uk/statistics/passenger-experience/delay-compensation-claims/table-4410-delay-compensation-claims/) provides the number of delay compensation claims submitted from July 2024 to July 2025. The data for the next quarter of 2025 is due to be published in January.
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