Postal Services: Standards
The question
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure (a) a sustainable postal service and (b) the employment rights of postal workers.
Answered by Blair McDougall
Ofcom has a primary duty to secure the provision of a universal postal service, having regard to its financial sustainability and efficiency. On 10 July this year, Ofcom announced changes to the universal postal service obligation intended to have a significant positive impact on the financial sustainability of the universal service and support its continued provision.
All employers must comply with their legal obligations to ensure that their staff receive the rights and protections to which they are entitled. The government will establish the Fair Work Agency (FWA) in April 2026. This will deliver a much-needed upgrade to the enforcement of workers’ rights. The government is committed to giving the FWA the resources it needs to do its job.
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