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Access to Work Programme

Asked by Matt VickersConservativeDepartment for Work and PensionsTabled Answered 12 December 2025UIN 97230

The question

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce average waiting times for Access to Work applications and renewals.

Answered by Sir Stephen Timms

We are committed to reducing waiting times for Access to Work. We have increased the number of staff processing Access to Work claims by 27% and applications from customers who are about to start a job or who are renewing are prioritised.

The Green Paper launched a consultation on the future of Access to Work which has now concluded. We are considering responses to the consultation and will set out our plans in due course.

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