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Water: Meters

Asked by Jim DicksonLabourDepartment for Environment, Food and Rural AffairsTabled Answered 11 December 2025UIN 97415

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, whether her Department plans to review the operation of assessed household charges where a household is unable to have a water meter fitted.

Answered by Emma Hardy

Defra recognises the importance of fair charges for households that are unable to have a water meter fitted. Currently, water companies have the ability to charge by water meters on a mandatory basis in areas designated as water stressed.

Defra is committed to working with Ofwat to ensure to ensure a smooth rollout of 10.4m smart water meters over the next five years (2025-30) and is considering the recommendations made by the Independent Water Commission and the 'Learning from experience' report from Baringa to ensure vulnerable customers are protected during the rollout.

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