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Companies House: Internet

Asked by Zöe FranklinLiberal DemocratDepartment for Business and TradeTabled Answered 15 December 2025UIN 97971

The question

To ask the Secretary of State for Business and Trade, if she will suspend financial penalties and other enforcement action for non-compliance with Companies House filing requirements while the online Director Identification Number service remains subject to operational faults.

Answered by Blair McDougall

Over two million individuals have successfully used the new systems. It is recognised that issues have arisen impacting some users. Companies House is working continuously to iterate services based on user feedback and experience.

Any enforcement action we take will be in line with our compliance and enforcement framework. Companies in default will have an opportunity to make representations. Where non-compliance can be attributed to technical issues outside of their control, then we will usually pause enforcement for a period of time.

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